- All orders made prior to 6.30 pm (AEDT) will be shipped the next business day, unless it's a pre-order.
- Orders will be shipped via Australia Post with tracking. The tracking number will be emailed to the customer with the Shipping Confirmation the evening prior. You can track the delivery of your parcel on the Australia Post parcel tracking web page once the parcel has been lodged and scanned by Australia Post.
- Signature on Delivery is included with all orders.
- Email notifications will be sent by Australia Post on delivery progress.
- Note that we provide a shipping option where you can purchase shipping insurance to cover potential damage to items during shipment. This insurance is for any loss or damage incurred during delivery by Australia Post. We highly recommend choosing postage with insurance.
- For items lost in transit by Australia Post, note that Australia Post does not compensate Crypto Wallets Australia if postage insurance was not selected as explained above.
DELIVERY TIME ESTIMATOR
If you would like to get an estimate of delivery time from our door to yours, please visit the Australia Post website delivery calculator page and under 'TO' enter your postcode, and under 'FROM' enter postcode 2000 (Sydney Metro). This will provide you with the best estimate of shipping time. This page also has a tab for calculating delivery times to New Zealand.
- We use tri-layer padded mailers with tamper evident seals for your peace of mind.
- The padded mailer uses 100% recycled content and is 100% recyclable. Please don't forget to add the used mailers to your Council paper recycling bin.
You may also want to check out our Frequently Asked Questions page.